Packet Loss Issues

Dear Customers, The data center that we use is currently experiencing a large amount of dropped packets.This is likely to affect the performance of your websites and the services you have held with us. We're working with data center operatives to resolve this situation as a matter of priority, with a view to resolution as soon as possible.Best ... Read More »

6th Oct 2017
Server reboot

We are about to reboot Zeus5 for kernel and firmware updates, we expect normal service to resume within 15 minutes.

26th Jul 2017
New Helpdesk

We're happy to announce that we're moving to the helpdesk built into our billing system. This means your account at https://my.freevirtualservers.com will now be where you submit tickets, and if you submit a ticket when you're logged in, you won't have to validate your identity, and it's one less login to remember.Here's where you need to submit ... Read More »

19th Jul 2017
Power outage

We've had a power outage on one of our racks containing some shared, VPS and dedicated services.This has been resolved, the power tripped due to a faulty PDU, which was replaced approximately 1 1/2 hours after initial discovery. Almost all services have been fully restored, though there's a couple of small issues outstanding which we're working ... Read More »

11th Feb 2017
Client Area Upgrade

We've just upgraded the client area, to the latest version as released by our vendor. This upgrade comes with a multitude of new features, and huge leaps in usability and layout. Functions are now easier to find, and laid out in a more consistent manner. Once you log, in you'll notice many improvements, many of which have been requested from our ... Read More »

22nd Jul 2015